Shipping Policy

Last updated November 3, 2026

Where we ship

We currently ship to addresses within the United States.

Shipping costs

• Subscriptions: free standard US shipping on every order.
• One-time purchases: a flat shipping fee is shown at checkout before you pay.

Processing and delivery times

Orders are usually processed within a few business days, and most orders arrive within about a week of shipping. These are estimates, not guarantees. Delivery times can vary with carrier delays, holidays, weather, and order volume, and we aren't responsible for delays once a package is with the carrier.

If we're unable to ship your order within 30 days, we'll email you with an updated shipping date and give you the option to cancel the order for a full refund.

Tracking

When your order ships, we'll email you a tracking number.

Subscription orders

Subscription orders ship automatically after each renewal charge. To change your shipping address, update it before your renewal date using the "Manage subscription" link in your order confirmation email, or email support@getsundust.com.

Address errors and returned packages

Please double-check your shipping address at checkout. We aren't responsible for orders shipped to an incorrect address you provided. If a package is returned to us as undeliverable, email support@getsundust.com and we'll arrange to reship it; additional shipping charges may apply.

Damaged or incorrect orders

See our Refund Policy; we'll replace damaged or incorrect items reported within 14 days of delivery.